Retail rewards and discounts provided relief for some shoppers during the
economic downturn, but now non-retail corporations are using similar
strategies to appeal to customers. Companies in the electronics, media and
food industries have been incorporating rewards, contests and prizes to ...
Gamification: It’s a classic Silicon Valley misnomer.The emerging industry,
which promises to increase worker productivity by scoring employees’
performance in real time, has little in common with Angry Birds or Farmville.
It’s really all about wringing better work from people based on their ...
Small businesses, like their enterprise and mid-size counterparts, can take
advantage of gamification to build modern customer loyalty and increase
employee productivity, says Badgeville founder Kris Duggan. (interview begins
at 35:55)
One of the gamification industry's biggest players thinks it’s just about
time for new vocabulary. "It will have to be renamed," said Kris Duggan,
founder of gamification startup Badgville. "It is a loaded word." Duggan
encourages Badgeville employees to use terms like “behavior management,” ...
These case studies examine how businesses can benefit from using gamification
to improve employee performance and to increase external community engagement
and use.
Restaurant.com is considered by many to be the original online dining deal
site, paving the way for a new genre of e-commerce that only recently has
reached maturity. They have taken a close look at how they can customize
their loyalty program to increase both customer acquisition and repeat ...
An increasing number of organizations are recognizing the value of
gamification in driving customer and employee engagement. In fact, research
from Gartner has indicated that by 2015, 70% of Global 2000 organizations
will use gamification in some way. Vendors, brands and manufacturers can ...
Psychology and linguistics have always been good backgrounds for people
contemplating careers as marketing leaders. Studying customers' needs and
behaviors or better understanding the subtleties of communication were
important ways of understanding and meeting demand...It seems like ...